Customer Choice – but not too much !

I clearly remember in the early days of the internet people telling me how this would give “the kids” the chance to listen to far more music and they would end up liking all sorts of “weird shit”. The reality however is it has more than ever resulted in them liking The Beatles and Michael […]

Customer service on the high street

I’ve been asked quite a lot about customer service recently and in particular whether it played any part in HMV’s downfall. As someone who clearly doesn’t shop in HMV I can only go by other customer’s comments and certainly it was perceived that customer service was not high on their list of priorities.  To be […]

Randolph’s Leap @ Avalanche Sunday 20th January 7pm for 7.30pm start

We are open tomorrow from 2pm to 6pm for anybody wanting to book places etc. As this is our first gig (as opposed to an in-store) I’ll see how things pan out with regards to what is a reasonable number of people to have in the shop. At the moment unless we have a mad […]

Avalanche open Friday 18th January @ 11am

  We managed to complete clearing the old counter and the new counter is now fully functional ie we have the credit card machine. Still some tidying up to do (more than usual) and while we decide what to do exactly with the space it has CD racks there. Plan is to introduce more vintage […]

Avalanche Opening Times

We will be closed until Friday 18th as we finish our reboot/refit. We open again on Friday @ 11am closing as usual @ 6pm Saturday   11am to 6pm Sunday 2pm to 6pm and then @7pm Randolph’s Leap and Jo Mango

Opening hours next week and future opening times

Don’t forget we are closed Sunday to Thursday and reopen again on Friday @ 11am. Saturday we will be open as normal and then on Sunday we have Randolph’s Leap with Jo Mango starting at 7pm. Plan I think will be to revert to last year’s opening time for a Sunday in January/February of 2pm.  […]

Register

Login